Citi Hong Kong - Citigold Relationship Manager

Entry Level

Hong Kong

Citigold Relationship Manager

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About Us

Our employees are energetic and dedicated individuals who work in a fast-paced and challenging position that relies on the ability to think and react quickly, formulate creative solutions to pressing problems, and serve clients with dedication. Our employees serve as the human voice and personality behind the Citi brand as they provide quality customer service with each and every client interaction.

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Who we're looking for

Citigroup Inc. is looking for a Citigold Relationship Manager to join the team!

What you will be doing

Actively calling on clients to deepen relationships with affluent clients and proactively owning, responding to and anticipating any future needs, challenges or risks
Uncovering customers’ underlying needs and expectations
Introducing a wide range of investment, wealth management and treasury products to assist clients in building and strengthening an effective portfolio
Delivering superior customer experience by proactive sharing markets updates, trend and intelligence
Partnering with product specialists and subject matter experts across the bank to structure customized solutions that meet clients’ unique needs
Being forward thinking and planning ahead for ways Citi can differentiate itself from competitors
Leveraging the expertise and capabilities of other Citi businesses to better achieve mutual business goals together
Networking with clients in order to create new business contacts
Driving innovation on the solutions we provide clients and further developing our business

Who you are

A successful Citigold Relationship Manager has these skills

A good understanding of their role as a key builder and protector of the strong GCB culture that enables our teams to deliver remarkable experiences to clients
Sound knowledge on banking, wealth management and investment products and process as well as a track record of providing sound banking and financial advice and solution to clients
An optimistic and proactive approach to finding new opportunities for clients, delivers a simple, secure and seamless client experience
Strong financial and analytic skills, and the resilience to quickly adapt priorities based on the latest data insights
Ability to embrace new technology and understand the role digitization plays in the experience we deliver for our clients

Typically, someone in this role has the following experience

A minimum of two years’ relationship management experience in retail banking industry
University graduate in finance, economics, engineering or related disciplines, with a strong interest in treasury products
Chartered Financial Analyst (“CFA”), Certified Financial Planner (“CFP”) or Certified Financial Marketing Planner (“CFMP”) is preferable, Qualified Financial Risk Manager ("FRM") is an advantage
Achievement and result-oriented, with an aim to excel himself/herself
Mature, independent, with excellent communication and relationship building skills
A self-starter with passion, confidence and good team spirit

Holder of HKSI LE paper 1, 7 & 8 and IIQE paper 1, 2, 3 & 5 or equivalent
Good command of English, Cantonese and Mandarin

Citi is an equal opportunity and affirmative action employer

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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