Shopline (HK) - Product Manager

Entry Level

Hong Kong

Product Manager

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About Us

SHOPLINE - Asia’s biggest smart commerce platform. Founded in 2013, SHOPLINE was accepted into the Silicon Valley-based 500 Startups accelerator in 2014, with offices now in Hong Kong, Taiwan, Ho Chi Minh City, Shenzhen, and Kuala Lumpur. SHOPLINE always prioritises its customers with the aim to help brands of all sizes to strengthen their local businesses and sell products worldwide. SHOPLINE offers seven key services to customers including opening stores, advertising services, strategy consulting, interface design, marketing and O2O support. Till now, SHOPLINE has helped over 200,000 brands open their online
stores.

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Who we're looking for

Shopline (HK) is looking for a Product Manager to join the team!

What you will be doing

Drive innovation in product development with a team of world-class engineers and designers
Research to understand our users’ needs and pain points.
Become a product expert, understanding the competitive landscape, the evolving market needs, and how those things relate to the company’s mission and vision.
Work closely with the customer success, engineering and design teams to prioritise and ensure features and tasks are developed as expected
Work closely with the Regional business teams to ensure a consistent commercial objective is achieved.
Write clear and concise product materials to communicate and deliver new features to team and users.
Organize and execute operation strategies to drive user growth and product improvement
Engage with users and internal teams to quickly identify and resolve difficulties experienced during their user journeys.
Collect and analyse user feedback from merchants and other stakeholders, and recommend solutions to further improve product features and user experience.

Who you are

Live and breathe e-commerce and technology and be excited about the opportunity to drive the development of a platform
University graduate with at least 3 year of relevant working experience. Excellent communication skills in English, Cantonese & Mandarin on all medium: Spoken, Written, Presentations, Documents.
Structured thinking and good technical writing skills
Flexible, cross-functional and have an open mindset.
Creative, self-motivated and consistently willing to exceed own expectations
High attention to detail and great organization and coordination skills
Taking ownership tasks and shouldering responsibilities
Ability to multitask. You can handle several different tasks at different stages at once and are able to prioritize by importance
Curious and interested in technology and new products
Good instincts for product development and how the products you use day-to-day could be improved