Coherent (HK) - Senior Manager, Solution Enablement

Senior Level

Hong Kong

Senior Manager, Solution Enablement

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About Us

Coherent is a software company with more than 230 people across Hong Kong, Singapore, USA, Thailand, Japan, Philippines, India and China. We have a passion for making things work faster, simpler and smarter. That passion extends to how we work, collaborate, and represent our growing brand.

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Who we're looking for

We are looking for an energetic Senior Manager, Solution Enablement to join our team based in Hong Kong.

What you will be doing

Manage portfolio of projects of our automated policy management platform across different customers and locations.
Manage and coordinate project activities and apply appropriate methodology and governance to ensure deliverables are met on time and within the budget allocated
Manage project change management activities including preparing training materials and conducting user training
Manage multi-discipline project teams (e.g., engineers, designers, analysts, etc.) across multiple geographies to ensure timely delivery against timelines
Identify and document all the required activities to deliver and build the plan accordingly
Carefully manage the plan as well as the risks and issues and translate the plan into tangible timelines and milestones; develop and track mitigation options when required
Work with Coherent teams to translate our customer needs into our products which will help Coherent stand out in the insurance industry
Analyse business and technology processes to design and deliver innovative solutions
Implement the critical pathway for multiple project completions
Define the delivery process with a deep understanding of large, Enterprise level IT Programmes of work
Identify and monitor the key external dependencies that could affect the delivery
Act as a first escalation point: able to remove any blocker preventing the delivery; able to escalate in a timely way to senior management when required
Report regularly to management and key internal and customer stakeholders (including C-Level) the project progress and status as well as potential issues / decisions needed
Support proposals by identifying the work scope and building the estimated timeline/roadmap to support commercial propositions

Who you are

University graduate with at least 8-10 years solid experience in the Insurance/Banking industry, exposure of key positions in Business Process Management, Change Management, Technology and/or Management Consulting; with at least 7 years in a Project Management role or equivalent capacity
Proven track record in delivery of large projects in a sizable organization – experience implementing Insurance Administration Systems highly desirable
Project management certification (PMP, SCRUM, PRINCE etc) with focus on Agile methodology preferred
Expertise in software development methodologies (SDLC, Waterfall, Agile) including being seasoned Jira and Confluence is desirable
Results oriented, able to work in high pressure environment
Strong sense of ownership for the project and demonstrate commitment to driving project objectives
Demonstrated ability to work with different cultures, and with proven negotiation and leadership skills; strong coordination skills and capability to drive the contributors and stakeholders who have different priorities; ability to influence and facilitate executive level decisions
Ability to identify project risks and to recommend mitigation actions
Pro-active and forward thinker: able to anticipate and to take action accordingly
Able to be comfortable at the deepest level of details and to be able to articulate a clear summary to senior stakeholders when required (covering both technical and business aspects)
Thinks critically about project delivery, challenges the status quo to identify opportunities to enhance processes and services
Demonstrate strong moral principles to do what is right for the customers, employees and partners; have the courage to speak the mind and not afraid to push boundaries
Strong academic credentials with a bachelor’s degree from a top tier university – specific specialisation in business / technology / engineering related disciple will be highly desirable;
Must have excellent written and verbal communication skills to articulate business opportunities, customer problems

What we offer