MoneyHero (HK) - Brand Business Analyst

Mid Level

Hong Kong

Brand Business Analyst

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About Us

MoneyHero is Hong Kong's first and largest online financial product comparison platform for Hong Kong consumers on a mission to help consumers live healthier financial lives. We are part of Hyphen Group, the leading fintech company in Greater Southeast Asia. Established in 2013, we have focused on providing comprehensive and objective comparisons of financial products ranging from credit cards, personal loans, insurance, mortgages to securities and banking accounts.

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Who we're looking for

We are looking to hire a talented Brand Business Analyst to join our growing team in Hong Kong.

The role

Passionate about driving technologies and building great products.
The kind of person who constantly seeks for feedback on our products and works with Product Management and Engineering teams on how to best incorporate new product features.
Active member of the scrum team, working closely with cross-functional teams and ensuring the deliverables meet with the user requirement.

What you will be doing in this role

Deliver technology and product enhancements for our users.
Keep a user-first mindset and advocate for the best for our users.
Collaborate with teams across the business, such as Product, various country teams, CSO, Legal, Finance, Tech, Marketing, Customer Service, Business Development to scope out new product features and improvements to existing products, including business processes.
Document requirements, in the form of users stories or otherwise, to enable the engineering team to understand and build new product features.
Works with stakeholders and project team to prioritize collected requirements.
Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
Documentation for the running, maintenance and evaluation of new systems - such as user guides, reporting KPIs after go-live, etc.
Gathering and analyzing requirements to be able to build and develop business cases.
Challenge assumptions behind requirements, push for product consistency and quality and drive implementation.
Engage with business stakeholders and partners to ensure relevance of an evolving technology roadmap.
Communicates changes, enhancements, and modifications of business requirements — verbally or through written documentation — to project managers, sponsors, and other stakeholders so that issues and solutions are understood.

About you

At least 2 years’ experience in Business Analysis.
Able to build and sustain long-term relationships with colleagues - outstanding influencing skills.
Experience working with vendors, as well as in international and remote teams.
Fluency in written and spoken English and Chinese.
Professionalism in communication and outstanding facilitation. Excellent written and verbal communication.
Strong problem-solving skills and attention to detail. Proven ability to handle complex issues and relationships.
Meticulous and thorough, while having an eye for the bigger picture. Must be detail-oriented and be able to multitask.
Customer-oriented, having what’s best for the customer as your priority.
Experience in analyzing data to draw business-relevant conclusions.
Experience in programming or analytic tools such as SQL, javascript, Google Data Studio, Google Analytics, Metabase, Tableau is a plus.
Ability to translate abstract ideas into technical requirements.
Familiar with Agile methodology.
A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required.
Bachelor’s Degree in related field or equivalent work experience.

What can you expect from us?

Impact: We are actively empowering and connecting people to a better financial future. Join us if you want to help us achieve our mission.

Work: We have a team of over 400 talented individuals in 6 markets who are hyper passionate about building innovative financial solutions and making an impact on people’s lives.

Culture: We take our work seriously but don’t hesitate to keep things light. We can only create magic when we have a little bit of fun.

Thrive: We launched in 2014 and fast-forward 7 years we now help over 10 million monthly users make the best financial decisions. Accelerate your career and become a pioneer in your field with a leading fintech company that seeks to push the boundaries of your imagination and is committed to growing your career.

Reputation: We are backed by world-class organizations and companies and have raised over US$110 million from investors including Experian, Pacific Century Group, IFC - a member of the World Bank Group